dono toto Platform Privacy Notice

This page describes what we collect when you use dono toto and how we keep that data protected. We collect personal information only to operate our platform, process your payments, verify your account, and respond to your support requests. We do not sell your data to third parties. We store your information securely and delete it upon request, subject to legal retention requirements.

Our privacy practices apply to all dono toto users across supported jurisdictions, including those in Jakarta, Surabaya, Bandung, Medan, and Semarang. We comply with data protection standards and give you control over your personal information. If you have questions about how we handle your data, contact our support team in English or Indonesian during business hours.

Access to our services is available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What Data We Collect on dono toto

We collect information in three categories. First, account information: your email, password, full name, date of birth, phone number, and address. We ask for this when you register and use it to verify your identity and contact you about your account. Second, payment information: your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account), transaction history, and deposit/withdrawal records. We use this to process your payments and detect fraud. Third, verification documents: your government ID and proof of address. We collect these before your first withdrawal and store them securely to comply with anti-money-laundering regulations.

We also collect usage data: your login times, games played, bets placed, and support interactions. We use this to improve our platform, detect abuse, and respond to disputes. We collect this data automatically through cookies and app analytics. You can disable cookies in your browser settings, but some features may not work properly.

Account data

Email, name, date of birth, phone, address. Used for account verification and contact.

Payment data

Payment method, transaction history, deposit/withdrawal records. Used for payment processing and fraud detection.

Verification documents

Government ID and proof of address. Used for KYC compliance and stored securely.

Usage data

Login times, games played, bets placed, support interactions. Used to improve the platform and detect abuse.

We do not collect sensitive data like biometric information, health records, or financial account numbers. We do not track your location unless you explicitly enable it. We do not use your data for marketing without your consent.

How We Use and Protect Your Data on dono toto

We use your data to operate dono toto and deliver our services. We verify your identity to comply with anti-money-laundering laws. We process your payments to DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. We respond to your support requests in English and Indonesian. We detect fraud and abuse to protect your account and our platform. We analyze usage patterns to improve our live-dealer tables, slot games, and sportsbook. We do not use your data for any other purpose without your explicit consent.

We protect your data with encryption, secure servers, and access controls. Your password is hashed and never stored in plain text. Your payment information is encrypted in transit and at rest. Your verification documents are stored in a secure vault and deleted after verification is complete, unless we are required to retain them for legal reasons. We conduct regular security audits and respond to breaches within 24 hours.

Your rights on dono toto include: access (you can request a copy of your data), correction (you can update your information), deletion (you can request deletion subject to legal retention requirements), and portability (you can request your data in a portable format). To exercise these rights, contact our support team with your account email. We respond within 7 business days.

• 1
  Request your dataAccess

  Email our support team with your account email and request a copy of your personal data. We provide it within 7 business days.

• 2
  Update your informationCorrection

  Log into your dono toto account and update your email, phone, or address in the settings. Changes take effect immediately.

• 3
  Request deletionDeletion

  Email our support team to request deletion of your account and data. We delete non-essential data within 30 days, subject to legal retention requirements.

• 4
  Export your dataPortability

  Request your data in a portable format (CSV or JSON). We provide it within 7 business days.

We use cookies to remember your login, track your session, and analyze how you use dono toto. Essential cookies are required for the platform to function. Analytics cookies help us improve performance. You can disable non-essential cookies in your browser settings. Disabling cookies may affect your experience on dono toto.

We retain your data for as long as your account is active, plus a retention period for legal and compliance purposes. Payment records are retained for 7 years to comply with financial regulations. Verification documents are deleted after verification unless we are required to retain them. If you close your account, we delete your personal data within 30 days, except where legal requirements mandate retention.

If you have questions about our privacy practices, contact our support team. We respond in English and Indonesian during business hours (Monday–Friday, 9 AM–5 PM). You can reach us via chat, email, or phone through the dono toto app. We are committed to protecting your privacy and responding to your concerns promptly.